Heather went to work for BT as a summer job and stayed in total for 13 years. While working for BT Heather transferred to engineering side, gained a scholarship to Essex Institute and achieved a HND in Auto-mechanical engineering. Within BT Heather worked on old ‘Strowger’ type exchanges until she got married and had a family. Heather joined DFPF Ltd as a volunteer Essential Skills tutor in 2000 while completing training and worked part time then full time including three years as an Essential Skills Tutor. From 2007 Heather has been Centre Manager at People 1st Banbridge.