Community Family Support Programme

This programme is part funded through the Northern Ireland European Social Fund Programme 2014-2020 and the Department for the Economy.

The Community Family Support Programme offers a range of support to the whole family.  It will help you to overcome any barriers in the family home in order to return to education, training or employment.

What support will I receive?

The programme is specifically tailored to meet your family needs therefore the support you receive is dependent on what your family requires.   You will be offered both family and employability support.

Family Support

You will be allocated a Family Liaison Officer who will meet with you on a regular basis to provide practical support such as:

  • Behaviour management and positive parenting
  • Benefits advice & money management
  • Drug and alcohol interventions
  • Support with family routines
  • Building self-confidence & self esteem
  • Developing life & social skills
  • Encouraging better relationships and communication within families
  • Promoting healthy living, stress management and positive mental health
  • Addressing housing issues
  • Reducing social isolation
  • Signposting to specialist services

Employability Support

  • Career information, advice & guidance
  • Support with course enrolments and funding
  • Updating your CV
  • Completing application forms
  • Improving your job interview technique
  • Support with job searching
  • Sourcing industry relevant work placements and training
  • Participating in our industry specific academies
  • Obtaining Essential Skills qualifications
  • Disclosing convictions advice

Who is eligible?

 Your family can take part in the programme if you:

  • Have an individual in the family aged 16+ who are not in education, training or employment, or working under 16 hours

  • Are committed to seeking ways to improve your lives

Where does it operate?

Family Liaison Officers can meet you in your family home, at one of our People 1st offices or anywhere in the community that is convenient to you; your local job centre, library, community centres or coffee shop. We cover the following areas:

  • Ards & North Down Borough Council
  • Lisburn & Castlereagh City Council


Aaron: ‘With my time working with People 1st programme, I have found it a fantastic opportunity that has helped me and my family very much.  I would highly recommend this programme to anyone who is seeking help/work. Corriene and Carmel, two women I worked alongside have motivated me and helped me in so many ways. I feel I’ve came such a long way with all their constant support and help.  Thanks again.’

Marcus: ‘Family support has helped me and my mum with getting to our appointments, they helped me with my CV and looking for jobs.  They also helped with emotional support for both me and my mum.  We would be lost without them.’

Helen: ’It was knowing someone was there to guide and advise, to talk to and get help and advice regarding work and courses.  It gives you confidence to get out there and do stuff!’

Jacqueline: 'I suffer from mental health and People 1st has helped me better than my cpn and nhs. My support worker Giselle has done a lot for me and changed my life with getting me into Scraboveiw which I go to 3 days a week. And to Gillian who I do my Numeracy Essential Skills with. Don't know where I would be without People 1st'

Who should I contact?

Project Manager

Maria Baker-Ames

07786 272 022


Family Liaison Officer - North Down 


Corriene Mulligan

07436 535 387


 Family Liaison Officer - Newtownards


Cathy Norris

07436 535 390


Family Liaison Officer - Lisburn

Katrina McCann

07436 535 388


Family Liaison Officer - Castlereagh

 Jennifer Mooney

07436 535 389


Employer Engagement Officer - North Down & Ards

Jackie McStravick

02890 303 987


Employer Engagement Officer - Lisburn & Castlereagh


Bridget McCabe

0744 2956 655


Essential Skills Tutor

Geraldine McMullan

07999 022 540


“ The provision of tailored, needs led one to one family and employability support is a strength of the project and has been a key factor in achieving and sustaining the high retention rates to date….. 

ETI Inspection December 2017

Overall Outcome: Very Good


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