NVQ Level 2 Certificate in Retail Skills

Course Description

This course is for a learner looking to work within the retail industry.  It provides retail knowledge as well as customer care training, brand and industry awareness, health and safety awareness as well as matching specialist optional units to roles.


NVQ Level 2 Certificate in Retail Skills   Min 24 credits


Mandatory Units include:

Work effectively with others in a retail organisation


Optional units – to be arranged



12 - 24 months depending on course and individual circumstances



Oral and written unit assessments through student portfolio with practical vocational observation by a qualified Assessor; Witness Testimonies and Professional Discussion.


Entry Requirements

Aged 16 – 17 years old Or Young person with a disability and be under 22 years old, Or Young person who qualifies under the Children (Leaving Care) Act (NI) (2002) and who is under 24 years old.

18 – 24 years old working 21 hrs or above in a relevant job role

All aged groups, must be employed or working voluntary in a relevant job role


Progression Routes

Students can progress to higher education or level 3 Diploma in Retail, various routes are available.


Job Roles within the Retail Industry

This qualification can help you to progress into various customer service roles, sales roles as well as the opportunity to gain full time employment within the retail industry.

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