ICQ Level 3 Diploma in Business Administration

ICQ Level 3 Diploma in Business Administration

Course Description

Almost every company employs administrativestaff – and they are usually the back bone of an organisation! There are hundreds of different roles and job vacancies that an employee can undertake within a company that fall under the category of office administration. Business administration professionals provide a vast range of functions, from supporting managers and staff teams, assisting with the coordination of events or ensuring the office runs smoothly by implementing and maintaining effective organisational procedures and systems

Our course will provide students with knowledge of current working practices for the office environment and develop practical skills for business and administration practices. Our tutors also focus on cultivating student awareness of corporate working relationships including professional communication skills and written documentation. 

We offer the Business Administration Programme at Level 1, Level 2 and Level 3 depending on student prior qualifications.

ICQ Level 3 Diploma in Business Administration            x credits

Understand Employer Organisations

Employer Rights and Responsibilities

Principles of Providing Administrative Services

Communication in a Business Environment

Principles of Business Document Productions and Information Management

Manage Personal Performance and Development

Develop Working Relationships with Colleagues

Work Placement Observations

Witness Statements

Optional Units – to be arranged



12 - 24 months depending on course and individual circumstances

Contact a member of our Student Support Team for further information


Oral and written unit assessments through student portfolio with practical vocational observations.

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