Level 2 NVQ Certificate in Team Leading

Level 2 NVQ Certificate in Team Leading

Course Description

A team leader is someone who provides direction, instructions and guidance to a group of individuals for the purpose of achieving a certain goal. An effective leader will know her team members strengths, weaknesses and motivations.

Team leaders serve various roles in an organisation. Their job is to get tasks done by using all of the resources available to them, including other employees or team members. Below is a list of some important roles a team leader must often take on:

  • Develop a strategy the team will use to reach its goal
  • Provide any training that team members need
  • Communicate clear instructions to team members
  • Listen to team members' feedback
  • Monitor team members' participation to ensure the training they providing is being put into use, and also to see if any additional training is needed
  • Manage the flow of day-to-day operations

In order for you to have the best team leaders, People 1st can offer a number of Team leading programmes.  These programmes are available at Level 2 and can cover knowledge only, or knowledge and workplace performance.

Level 2 NVQ Certificate in Team Leading                                                  17 Credits

Mandatory Units

Manage personal development

Develop working relationships with colleagues

Communicate information and knowledge

Optional units are available in the following areas

Setting objectives and providing support

Plan, allocate and monitor the work of a team

Manage customer service operations

Decision making

Participating in meetings

Manage/support equality, diversity and inclusion


6 - 12 months depending on course and individual circumstances

Contact a member of our Student Support Team for further information


Oral and written assessment or oral and written unit assessments through student portfolio with practical vocational observations – dependant on qualification being undertaken.

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