Level 3 Diploma in Management

Level 3 Diploma in Management


Course Description

A Manager is the person responsible for planning and directing the work of a group of individuals, monitoring their work, and taking action when necessary. For many people, this is their first step into a more detailed management career.

Managers may manage workers directly or they may manage several team leader who, in turn, manage the workers. The manager must be familiar with the work of all the groups he/she supervises, but does not need to be the best in any or all of the areas. It is more important for the manager to know how to manage the workers than to know how to do the workers’ jobs well.

A manager may have the power to hire or fire employees or to promote them, and a manager may have responsibility of developing their staff for the next step on their career ladder.

A manager's title reflects what he/she is responsible for.

In order for you to have the best managers, People 1st can offer a number of Management programmes.  These programmes are available from Level 2 – Level 5 and can cover knowledge only, or knowledge and workplace performance.

Level 3 Diploma in Management                                                                 55 Credits

This qualification is the one required for DEL Team Leading Apprenticeship Framework

Mandatory Units

Manage team performance

Principles of business

Principles of leadership and management

Principles of people management

Manage personal and professional development


Optional units are available in the following areas- a full list of units can be made available on request

Supporting teams

Managing budgets

Discipline and grievance

Managing performance

Business risk

Managing knowledge and development

Managing information systems

Gather, analyse and interpret feedback

Deliver a presentation

Manage events

Resolve customer complaints

Health & Safety in the workplace




9 - 24 months depending on course and individual circumstances

Contact a member of our Student Support Team for further information


Oral and written assessment or oral and written unit assessments through student portfolio with practical vocational observations – dependant on qualification being undertaken.

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