Level 5 NVQ Diploma in Management and Leadership

Course Description

A Manager is the person responsible for planning and directing the work of a group of individuals, monitoring their work, and taking action when necessary. For many people, this is their first step into a more detailed management career.

Managers may manage workers directly or they may manage several team leader who, in turn, manage the workers. The manager must be familiar with the work of all the groups he/she supervises, but does not need to be the best in any or all of the areas. It is more important for the manager to know how to manage the workers than to know how to do the workers’ jobs well.

A manager may have the power to hire or fire employees or to promote them, and a manager may have responsibility of developing their staff for the next step on their career ladder.

A manager's title reflects what he/she is responsible for.

In order for you to have the best managers, People 1st can offer a number of Management programmes.  These programmes are available from Level 2 – Level 5 and can cover knowledge only, or knowledge and workplace performance.

Level 5 NVQ Diploma in Management and Leadership                            53 Credits

Mandatory Units

Contribute to the development of a strategic plan

Design business processes

Manage strategic change

Provide Leadership and management

Optional Units can be chosen from the following areas

Innovation and change

Corporate communication

Business risk management

Process management

Customer relationship management

Corporate social responsibility

Marketing management

Project management

Recruitment and selection

Business finance

Quality management

Customer service

Human resource management

Operational planning

Organisational structure, culture and values

Managing tenders

Encouraging learning and development

Lead the development of a knowledge management

Manage strategic marketing activities

Manage redundancy and redeployment

Develop and manage collaborative relationships with other organisations

Promote equality of opportunity, diversity and inclusion

Manage the impact of work activities on the environment

Prioritising information for sales planning



9 - 24 months depending on course and individual circumstances

Contact a member of our Student Support Team for further information


Oral and written assessment or oral and written unit assessments through student portfolio with practical vocational observations – dependant on qualification being undertaken.

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